What we do and why:
Revenue building leaders in wellness brands and spa organizations, ROI's foundation is built from 20+ years of successful sales experience, led by industry leader Gina Jacoby-Clements. This solid knowledge base allows us the freedom to show true innovation, and apply creativity to methods of growing income. Through principles of gratitude and inspirational involvement, your energized team will exceed not only the company's expectations, but also their own.
Attention Industry Leaders: account executives, spa managers, lead aestheticians,
sales directors and anyone looking for career coaching. We can help!
Are you looking to grow in your career? Do you want to find your passion? Do you need further training to advance to the next level? Thinking of switching from the spa side to the brand side? We would love to help you find what’s right for you. We have coaching sessions, job placement and intern training classes available. Please ask us for a consultation today!
Gina Jacoby-Clements is a highly effective sales executive with a strong entrepreneurial spirit. Gina has been in the spa, wellness, beauty, and skincare industry since 1988. After completing cosmetology school in 1992 she quickly climbed the ladder of success as a salon manager, to a distinguished professional makeup artist in Los Angeles, to launching her first spa and beauty retail store in Studio City, CA in 1999. She opened a second spa in 2001 in Santa Monica on Montana Avenue aspiring in much success as a business owner. Gina sold her spas for a lucrative profit in two years after each location launched.
Working with brands such as Epicuren, Merle Norman, YG Labs, Rhonda Alison, Prescription Plus, Cellex C, and many more. Winning national sales awards for exceeded sales goals in services and retail sales, Gina Jacoby-Clements is certainly a master of her craft and continues to set the bar of expectations in the spa and wellness industry.
By 2005, Gina moved from ownership to brand management - opening numerous Sephora and Saks Fifth Avenue locations for a newly launched Australian cosmetic line entering into the U.S. market for the first time. Gina realized that natural/pure ingredients were becoming important to herself, as well as many others in the beauty industry. This technology and innovative development of quality, luxury, skincare, cosmetic and spa products were becoming the greater demand in spa beauty that led her to joining La Bella Donna Mineral Cosmetics. After investing a number of years developing and growing the company to a successful and reputable pillar in the Spa and Wellness Industry. Gina has now created Revenue of Inspiration, gathering her knowledge, experience and passion for the spa industry; she has taken 28 years of hard work and determination to create a business where spa and wellness leaders all over the world may confide in knowing they are receiving the very best expert advice and guidance from a professional whose level of expertise continues to surpass all expectations in the spa industry.
Erin Kelley joins ROI as Developer of Inspiration. What this basically means is Erin truly runs the show. Along with Gina’s assistance Erin is in charge of day to day operations. Erin’s extensive background in administrative support, business strategy and partnerships details, is a true asset to the company. Erin has worked with top-level companies such as State Farm, Laughter Heals, WSI Global Solutions, and iBid Motors. Erin brings a “let’s do it” attitude with her exceptional skills in organizing and planning to ROI’s Inspirational Team. Our partnerships are the most important thing to all of us at ROI, and Erin prides herself on strong follow up and follow through on all levels of support. With over 20 years in customer service, Erin excels in making sure every client feels like family!
Wendy McKay is an industry veteran of the spa industry with over 22 years of top-level experience. Wendy brings her knowledge, insight and inspiration to ROI Leaders as the Exceptional Motivational Trainer = EMT: Wendy started by working her way from lead aesthetician to spa director at the largest day spa in Philadelphia. Serving holistic and skin care research committees; addressing medical and aesthetic groups on new education models and business practices; conducting corporate seminars at trade shows, conferences and continuing education programs on up to date knowledge is high priority. She joined the Hylunia team as a Skin Care Educator and has been teaching aestheticians, students, directors, nurses and doctors about her "total body wellness" philosophy since 2004. Wendy creates education tools to ensure that everything is market-specific, cultural needs are met within all programs, along with conceptualization for true success.
Michelle has been in the spa and hospitality industry for over 17 years. She has a Bachelor’s Degree in Hospitality Management, Certified in Massage Therapy, and Certified in Professional Makeup Artistry with special training in bridal. Michelle spent 5 years in luxury resort management overseeing 4 and 5-star resort spas in the Napa region. Michelle supervised the guest services division, labor and revenue management, along with all aspects of retail and salon and spa services. Michelle’s passion is servicing her partnerships and maximizing growth potential. Michelle knows how to create revenue and make sure each guest has a unique experience. Retail sales training is Michelle’s true gift to each of our clients. We are grateful to have her as part of the ROI team.
Based in Los Angeles, Megan has been a licensed esthetician, makeup artist, eyebrow specialist and hair stylist for over 13 years. Her career as a beauty professional has led her to be the department head on productions in Los Angeles and Europe. Megan has graced the faces of such notable names as Adriana Lima and Emmy Rossum and has worked on music videos for artists like Pharrell Williams. Outside of doing makeup, Miss Vigil has held roles in product development, as a sought-after content creator, and as a Beauty and Fashion Editor for E! Entertainment. She is an apt beauty educator, having written multiple books and courses on topics from skincare and makeup to breaking into the beauty business. Her goal is to advise and empower beauty enthusiasts and fellow professionals throughout the industry.
Based in Southern California, Tanya has been in the Beauty Business for 20 years and has built amazing relationships. She has always had an obsession with beauty and hair care products and still gets very excited by fabulous brands. Her start in the industry was with Sebastian, Int. With phenomenal training, Tanya cultivated the art of client relationships and the importance of being of service. Client service is her key focus by partnering with the client and the brand to ensure the utmost in service. People want to work with people they like, who are good listeners as well as implementers and Tanya encompasses those traits. She’s very excited to work with ROI and the brands they represent.
Leslie Doroba started her esthetics career in 2008 at the prestigious Von Lee International School of Aesthetics. Her journey has spanned from the salon setting to the world of luxury hospitality. “My sacred work is to empower women to feel and look beautiful.” Leslie has taken advanced training in Oncology Esthetics and in 2014 she was awarded the Look Good Feel Better® Sunrise Award for Outstanding Service for the state of Maryland. As Spa Manager for The Ivy, a luxury boutique hotel in Baltimore, she initiated operational improvements and developed marketing strategies to grow spa sales by 70%. Leslie specializes in holistic therapies, advanced skincare, and innovative technology to delight her clients with results.
Jamie has been an esthetician for the past 9 years working in award winning spas in the Ventura County area. She also is a certified massage therapist trained in therapeutic and sports massage. She has written both facial and body treatment protocols for different product lines to be used in various spa treatment rooms and demoed at trade shows showcasing new product. Prior to her career in the spa industry, she obtained her AA in nutrition while pursuing a BA in sports medicine, but it was her love and continued knowledge and passion for the skin care field that has set her apart from others. Her ability to communicate with people from a sales aspect, as well as a technician, is what enables her to address each client’s skincare needs. Long lasting results is ALWAYS the goal.