I don't love it because I sell it, I sell it because I LOVE IT!
ROI leaders aim to surpass and excel all business fundamentals for your spa team. We create custom training programs to coach and nurture retail sales support. We also aid in organizing a new business structure for your treatment-to-retail component with goal expectations; this will in turn increase retail and service revenue. Sales is NOT about “hard selling” the client. It’s about showing the team that "suggestive selling” is a part of everyone’s job description. Finding a solution to the client's concern is what being an esthetician, massage therapist, front desk staff, retail associate and spa manager is all about.
Our solutions for your maximum ROI include:
Assisting / Coaching Service Providers on how to sell products used in service / upsell additional services and add-on treatments
Create staff incentive programs
Training of Spa Staff how to up-sell when checking out a client (closing the sale)
Offer guidance on how to create a budget forecast that includes a retail advisor to increase sales
Advise on placement of products for maximum sales. Displays / Silent Salesman / POS
Review/Assess current retail brands - what are the right brands for your spa and why
Treatment selection / upgrade existing protocols to create a unique and memorable experience
Hire / Train / Inspire the right team members for any Spa environment
New business development for day spas from opening to re-branding
Create customized treatments/upgrade current protocols to elevate your spa’s experience level
Plan social media & marketing strategy
Develop incentive programs to discuss and execute for increased revenue
Oversee the development of new spas/renovations with a precise action plan for a successful opening.
If you don’t see what you need listed here, please ask us! We’ll find you someone outside of our company who can assist you.